Onlineremvolta Logo

Privacy Policy

Your privacy matters to us at Onlineremvolta

Last updated: January 15, 2025

Introduction

At Onlineremvolta, we believe financial education should be accessible without compromising your privacy. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you use our investment principles platform at onlineremvolta.com. We're committed to transparency about our data practices and giving you control over your information.

Our privacy practices comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We regularly review and update our privacy practices to ensure they meet evolving legal requirements and industry best practices.

Information We Collect

Personal Information You Provide

When you interact with our platform, we collect information you voluntarily provide, including:

  • Contact information (name, email address, phone number)
  • Account credentials and profile information
  • Payment and billing information for premium services
  • Educational background and investment experience level
  • Communication preferences and feedback
  • Information submitted through contact forms or support requests

Automatically Collected Information

Our systems automatically collect certain technical information to improve your experience:

Data Type Purpose Retention Period
Device Information Platform optimization and security 2 years
Usage Analytics Service improvement and personalization 3 years
Location Data Content localization and compliance 1 year
Cookies & Tracking Session management and preferences Varies by type

How We Use Your Information

We use your personal information for specific, legitimate purposes that enhance your educational experience and maintain our platform's security. Here's how we use different types of information:

Educational Services

We use your information to provide personalized learning experiences, track your progress through our investment principles courses, and recommend relevant educational content based on your interests and skill level.

  • Providing access to educational materials and courses
  • Personalizing content recommendations and learning paths
  • Processing payments for premium educational services
  • Sending educational newsletters and course updates
  • Providing customer support and technical assistance
  • Conducting research to improve our educational offerings
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and regulatory requirements

We limit our use of your information to purposes that are directly related to providing educational services or are required by law. We never sell your personal information to third parties for marketing purposes.

Information Sharing and Disclosure

We carefully control how your information is shared and only disclose it in specific circumstances that support our educational mission or legal obligations:

Service Providers

We work with trusted third-party service providers who help us deliver our educational platform. These providers are contractually bound to protect your information and can only use it for the specific services they provide to us:

  • Cloud hosting and data storage providers
  • Payment processors for premium services
  • Email delivery services for educational content
  • Analytics providers for platform improvement
  • Customer support and communication tools

Legal Requirements

We may disclose your information when required by law, including:

  • Responding to valid legal requests and court orders
  • Complying with regulatory investigations
  • Protecting our rights and preventing fraud
  • Ensuring user safety and platform security

Your Privacy Rights

You have significant control over your personal information. We've designed our systems to make it easy for you to exercise these rights:

Access Your Information

Request a copy of all personal information we hold about you, including how we've used it and who we've shared it with.

Correct Your Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Information

Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

Data Portability

Request a copy of your information in a structured, machine-readable format that you can transfer to another service.

Withdraw Consent

Withdraw your consent for certain uses of your information, such as marketing communications or optional data collection.

Object to Processing

Object to certain types of data processing, particularly for direct marketing or automated decision-making.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

Our Security Approach

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include both technical and organizational safeguards.

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Automated monitoring for suspicious activity
  • Secure cloud infrastructure with backup systems
  • Regular software updates and security patches

Organizational Safeguards

  • Access controls limiting who can view your information
  • Employee training on privacy and security practices
  • Incident response procedures for potential breaches
  • Regular review and updating of security policies
  • Vendor security assessments and contracts

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. Our retention periods vary based on the type of information and how it's used:

Account Information

We retain your account information for as long as your account remains active. After account closure, we may retain certain information for up to 7 years to comply with legal obligations and resolve disputes.

Educational Progress Data

Your learning progress, course completions, and educational achievements are retained indefinitely to provide ongoing access to your educational history and certificates.

Communication Records

Customer support communications and feedback are retained for 3 years to improve our services and resolve any ongoing issues.

Technical Data

Server logs and technical data are typically retained for 1-2 years for security and system optimization purposes.

International Data Transfers

Onlineremvolta operates primarily within Canada, but we may transfer your information to other countries where our service providers operate. When we transfer your information internationally, we ensure appropriate safeguards are in place:

  • Contracts with adequate privacy protection clauses
  • Certification under recognized privacy frameworks
  • Compliance with applicable data protection laws
  • Regular monitoring of international data handling practices

We'll notify you of any significant changes to our international data transfer practices and provide you with information about the safeguards we use to protect your information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized content.

Types of Cookies We Use

  • Essential cookies for platform functionality
  • Performance cookies for analytics and optimization
  • Functional cookies for preferences and settings
  • Targeting cookies for relevant content delivery

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some platform features.

Children's Privacy

Onlineremvolta's educational platform is designed for adults and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the contact information below.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through:

  • Email notifications to registered users
  • Prominent notices on our website
  • In-platform notifications about policy updates

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Your continued use of our platform after policy updates constitutes acceptance of the revised terms.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

Email: info@onlineremvolta.com

Phone: +1 (519) 539-2068

Mail:
Onlineremvolta Privacy Team
1002 Rue Louise
Saint-Jérôme, QC J5L 1X7
Canada

We're committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days.